Privacy Policy
Welcome to the Delaware Student Success Navigator, an artificial intelligence-powered planning and decision-support tool designed to help students, families, school counselors, and educators make postsecondary planning easier to understand and act on.
We are committed to protecting your privacy and being transparent about how information shared through this platform is used.
Please avoid uploading confidential grant applications, personally identifiable information (PII), protected student information, proprietary financial data, or other sensitive documents unless you are authorized by your organization to do so. Always review AI-generated content before using it with students, families, or in school communications.
Information You Share
When you interact with Delaware Student Success Navigator, you may provide information such as:
- Questions and prompts
- Planning documents
- Project or lesson plan descriptions
- Student engagement strategies
- Organizational or school information
- Feedback submitted through the platform
This information is used solely to provide responses, generate planning documents, and improve your experience within the application.
How Conversations Are Used
Conversations are used to:
- Respond to your questions
- Generate requested planning documents, analyses, and recommendations
- Maintain context within an active conversation
- Improve continuity across planning activities within your project (if project memory is enabled)
- Help diagnose issues and improve the functionality of the application
We do not use your conversations for marketing purposes.
AI Model Training
- Information entered into Rodel Delaware Student Success Navigator AI is not used by Rodel to train or improve public artificial intelligence models.
- If the platform relies on a third-party AI provider, your data will be handled according to that provider’s enterprise privacy and security terms. Rodel seeks to use AI services that do not use customer conversations to train public foundation models.
Data Retention
Conversation history and generated work products may be retained to:
- Allow users to revisit previous conversations
- Support ongoing planning activities
- Enable project continuity over time
- Improve user experience through saved planning artifacts
Users may delete conversations using the Clear Chat feature. Retention periods may change as the platform evolves.
Confidentiality
Delaware Student Success Navigator designed to assist educators and school counselors with strategic planning, guidance, and information to help inform students and families with postsecondary planning. While reasonable safeguards are used to protect information shared through the platform, users should exercise discretion when uploading information.
Do not upload:
- Personally identifiable information (PII)
- Student records protected by FERPA
- Confidential personnel information
- Proprietary school information
- Sensitive financial or informational records
- Information subject to non-disclosure agreements
Do not upload confidential information, proprietary school or financial information, or other sensitive organizational documents unless you are authorized by your organization to do so.
When possible, remove confidential information or replace it with summaries before sharing documents with the AI.
User Responsibilities
Users are responsible for ensuring that information entered into Rodel Delaware Student Success Navigator AI complies with their organization’s policies, contractual obligations, and applicable state and local laws.
Users should review all AI-generated content before using it with students of families, public communications, school or organizational planning, or official organizational decisions.
Accuracy of AI Responses
Rodel Delaware Student Success Navigator AI is intended to support planning, research, and decision-making. While every effort is made to provide accurate and useful information, AI-generated responses may occasionally contain errors or incomplete information.
Users should independently verify:
- Funding eligibility
- Scholarship deadlines
- Employer information
- Financial data
- Legal or regulatory requirements
- Financial analyses
The AI should be viewed as a planning assistant—not a substitute for professional legal, financial, or student and family management advice.
Third-Party Resources
Rodel Delaware Student Success Navigator AI may recommend or link to third-party websites, funding databases, government agencies, or philanthropic organizations. Those external resources are governed by their own privacy policies and terms of use. Rodel is not responsible for the privacy practices of third-party websites.
Feedback
If you submit feedback through the platform, your comments may be used to improve the application, user experience, and future functionality. Feedback will not be publicly attributed to you.
Updates to This Policy
This Privacy Policy may be updated periodically as the platform evolves. Users are encouraged to review this policy periodically for updates.
Contact
If you have questions about this Privacy Policy or the use of Rodel Delaware Student Success Navigator AI, please contact:
Luke Rhine
Rodel Foundation of Delaware
Email: lrhine@rodelde.org